...thoughts on the conclusions in Brown &
Druguid. Every time I pickup this book, I really want to put it back down again. The tone is always so negative, almost
agressive, and I don't really care that Publishers Weekly thinks it's and "intellectual gem". However, when I dig into the chapter I tend to change my opinions. It's like they always seem to be having a rough start of it, but usually successful in making me think in the end.
Ch5 - I get the battle between HR & IT. In libraries it's always been IT against another department or the library as a whole. Possibly cause half the time no-one knows what they are doing (B&D aren't the only ones that can get negative) and the other half thinks they know better, when everyone really knows nothing. I've never been one for epistemological debates, cause everything is all really lots of jargon and buzz words these days. However, their description of knowledge -vs- information is sufficient for the discussion and the personalization of knowledge is a given. Its no surprise that ELP failed at its attempts to harness the essence of what made Grimes so good. This happens all the time, again I'm going to reference advertising. Advertising companies buy each other up all the time only to find that what made that firm so special is out of reach. Same thing with Design agencies, its the culture of the people that make the place and make the work either substandard or great. Buy the agency, mix it in with another agency you change the dynamic, therefore changing the human factor that made it so great to begin with. So B&D really win me over in this section. The other way they really win me over (when they are not being so negative) is with their insights through their examples. They really stick with me and I've even used a few of them later in conversation with colleagues. In the "practical value of phone cords" - you really see evidence of the change of patterns in telecommunications and how customer service centers are run. You always seem to have to start at square 1 every time you get on a tech-support call, it doesn't seem to be a "learning" process anymore.
Ch8 - Reading through this section makes me take a sigh of relief that, I'm almost outta here. Education seems to be getting messier and messier and I'm hoping to get as far away from the fallout as possible. In "solutions" again B&D go a bit negative, but they win me back with "resistance" - the idea that I could get a "turfgrass management certificate" woo hoo! In misrepresentation, I thought back to when I was looking to fill some part-time archivists slot at my old institution. I would immediately disregard certain applicants based on their education. It's horrible, I know, but every staffer that I ever had from that particular institution turned out to be a dud and I didn't want to get burned again. That particular institution had "lost my trust" when it came to finding and hiring qualified archivists. "A Distant Prospect" is incredibly relevant to the means of distribution of our Social-Software course. I often times work late at night and only on the weekends, my course "documents" are available 24/7, thus adding to my learning experience. However, I prefer the "old-system", but who has the time these days? Further on in the section when B&D state that "with a powerful website and some packaged content they can do away with everything but the students". More and more it seems as though students are just being "churned" out, to fill some unknown quota, without regard to the experience of learning itself. B&D are right when they say "catalyst for further conversation" as yet another reading of theirs causes me to think, rather than just shallowly read.